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What do you want to get done today?

Step-by-step guides for every screen of your Poltura admin, written for shop owners and their teams.

From the first product to the daily routine

Wherever your shop is today, the guides for the next step are here.

  1. Stage 1: Set up your shop

    Create the store, follow the setup guide and bring your products over.

  2. Stage 2: Open your doors

    Choose how customers pay and how parcels travel, connect your domain and go live.

  3. Stage 3: Sell every day

    Take payment, ship orders, handle returns and answer your customers.

  4. Stage 4: Grow your sales

    Run discounts, reward loyal customers, list products on marketplaces and see what works.

The screens you use most

Every guide starts from the screen you have open, and tells you where to click.

Browse by topic

256 guides, each in English and Hungarian.

First steps

10

Create the store, finish the setup guide and open to customers.

All 10 pagesShow fewer: First steps

Products and stock

26

Products, variants, prices, categories, imports and stock levels.

All 26 pagesShow fewer: Products and stock

Orders and customers

21

Take payment, ship, refund, handle returns and look after customers.

All 21 pagesShow fewer: Orders and customers

Payment methods

21

Switch on card, bank transfer and pay-later providers.

All 21 pagesShow fewer: Payment methods

Shipping methods

15

Delivery zones and prices, and the carriers that print your labels.

All 15 pagesShow fewer: Shipping methods

Marketing and discounts

53

Discount codes, loyalty, newsletters, product feeds and marketplaces.

All 53 pagesShow fewer: Marketing and discounts

Storefront design

26

Themes, the customizer, menus, pages, domains and languages.

All 26 pagesShow fewer: Storefront design

Customer conversations

13

The inbox for chat and email, and Klea, the assistant.

All 13 pagesShow fewer: Customer conversations

Reports and tracking

16

Reports, dashboards, live visitors and tracking tools.

All 16 pagesShow fewer: Reports and tracking

Taxes, invoices and your team

43

Store details, taxes, invoicing, fraud checks and team members.

All 43 pagesShow fewer: Taxes, invoices and your team

Apps and developer mode

12

Install apps from the App Store and use the developer pages.

All 12 pagesShow fewer: Apps and developer mode

Stuck? There are three ways out.

Ask Klea in your admin

Press ⌘J (Ctrl+J on Windows) and ask in your own words. Klea answers from your store’s data and makes changes with your approval.

How Klea works

Search the guides

Type a few words about what you want to do. Results take you straight to the steps.

Contact support

Still need help?

Write to us and tell us what you were trying to do. We answer on working days.