Send transactional SMS through your own Bird account.
Before you start
A current Bird platform account, approved SMS sender, enabled destination countries and account balance.
Set up
Open the App Store, install Bird, and open its settings. Save the bearer API key, its region and the approved sender. Validate the connection, enable the app and send a test to your own international-format phone number. To text customers about their orders, turn on Send order notifications to customers in the settings.
Settings
Use the account identifiers and credentials issued for this connection. Save secret values only in the app’s credential fields. Keep test and production account details together.
Scope and limits
Legacy MessageBird accounts use a different connection. This app adds transactional SMS, not email campaigns or live chat. Staff alerts go to the staff recipients you save. Customer order notifications stay off until you turn them on, and they reach only customers whose account holds a phone number in international format. Provider acceptance does not confirm handset delivery.
Troubleshooting
Check that the app is enabled, required settings are saved and the external account has the necessary access. If an operation has an uncertain outcome, check the external account before repeating it.