Kvikk

Ship with MPL, GLS, DPD, Foxpost, Packeta and FÁMA through one Kvikk account. Customers choose home delivery or a pickup point or parcel locker at checkout, you print the label from the order, and the order follows the parcel until it is delivered.

Before you startCopy Anchor Link

You need a Kvikk account with at least one sender address and the couriers you want to use activated in Kvikk. Kvikk bills the shipping fees directly to you.

Set upCopy Anchor Link

1. In the Kvikk app, open Settings → API and create an API key.
2. Open the App Store, install Kvikk, paste the API key and save. The app checks the key and your sender address.
3. In Settings → Delivery, add shipping options with the Kvikk provider: a home delivery option per courier you use, and the pickup point option if you offer pickup points.

To try it without shipping anything, use a sandbox key from Kvikk. Labels booked with it are samples and no courier is called.

SettingsCopy Anchor Link

• Kvikk API key: the key from the Kvikk app. A sandbox key starts with kvikk_sandbox_.
• Sender address ID: which Kvikk sender address the parcels leave from. Leave it empty to use the first one.
• Default parcel weight: used when a product variant has no weight. Set variant weights so every parcel is priced correctly.
• Parcel size: optional length, width and height. MPL parcel lockers choose a compartment from the size; set all three or none.
• Offer pickup points: which couriers' pickup points and lockers the checkout lists. Only couriers active in your Kvikk account appear.

At checkoutCopy Anchor Link

The pickup point option opens a searchable list of the pickup points and lockers of the couriers you offer, closest to the customer's postcode first. Kvikk needs a Hungarian mobile number for every recipient, because lockers text their opening code to it, so the checkout asks for one.

Labels and trackingCopy Anchor Link

Creating a fulfillment books the parcel in Kvikk and keeps the label with the order. The order turns shipped when the courier scans the parcel and delivered when it arrives. Cancelling the fulfillment deletes the parcel in Kvikk until it is on a delivery note or with the courier.

Scope and limitsCopy Anchor Link

Parcels go to Hungarian addresses and pickup points, from orders in HUF. Cash on delivery collects what the order still owes and needs the whole order in one parcel. Returns, delivery notes, courier pickups and extra services such as insurance or next-day delivery are handled in the Kvikk app.

TroubleshootingCopy Anchor Link

If saving the key fails, check that the key is current and that your Kvikk account has a sender address. If a booking is refused, the order shows why: usually a phone number that is not a Hungarian mobile, an incomplete address, or a pickup point that has closed.