Skip to content
Help Center
Magyar

Connect Poltura to Claude, ChatGPT and more

Add your store to Claude, ChatGPT or Perplexity in a few clicks, without a terminal, and choose exactly what the app may see and do.

Where
  1. Claude, ChatGPT or Perplexity
  2. Connectors
On this page

You can talk to your store from an AI app you already use. Ask Claude how last week's sales went, or ask ChatGPT to find an order, and the app looks it up in Poltura. You add Poltura to the app once, sign in, and choose which stores it may reach and what it may do.

Every app uses the same address:

https://api.poltura.com/mcp

Before you start

  • You need a Poltura account with access to the store.
  • The AI app must let you add your own connector. Not every plan of every app does: see Which plans allow it.
  • Add the connector in a web browser or the desktop app. Phone apps use connectors you added there, but most cannot add a new one.
  • Developers who use Cursor, VS Code, Claude Code or Codex can follow Add the MCP server instead.

Claude on the web and on desktop

  1. Open claude.ai or the Claude desktop app.

  2. Open Customize, then Connectors.

  3. Select + Add, then Add custom connector.

  4. Type Poltura as the name and paste https://api.poltura.com/mcp as the server address.

  5. Select Add. A Poltura page opens in your browser. Sign in and choose the access, as described in What you see in Poltura.

  6. Back in a chat, select + at the bottom left, open Connectors and switch Poltura on.

On a Team or Enterprise plan, an owner adds the connector first, under Organization settings → Connectors. Members then find Poltura under Customize → Connectors and select Connect.

Claude on your phone

Add Poltura on the web or in the desktop app first, as above. The next time you open Claude on your iPhone, iPad or Android phone with the same account, Poltura is there. Switch it on in a chat the same way.

ChatGPT

  1. Open chatgpt.com in a web browser and go to the Plugins page.

  2. Select +, then Add custom MCP server.

  3. Type Poltura as the name and paste https://api.poltura.com/mcp as the Server URL.

  4. Choose OAuth as the sign-in method.

  5. Read the warning and select I understand and want to continue, then Create as a plugin.

  6. Install the new Poltura plugin. A Poltura page opens: sign in and choose the access, as described in What you see in Poltura.

  7. In a chat, type @ and pick Poltura, or let ChatGPT choose it when your question is about your store.

ChatGPT asks you before Poltura changes anything, and Poltura asks again for refunds and deletes.

In a ChatGPT Business, Enterprise or Edu workspace, only an admin or owner can add the plugin for everyone.

Perplexity

  1. Open perplexity.ai in a web browser.

  2. Open Connectors (under Customize, or Plugins in newer versions), select Add custom, then Add MCP connector.

  3. Choose Remote, type Poltura as the name and paste https://api.poltura.com/mcp as the address.

  4. Under the advanced options, choose OAuth.

  5. Tick the box to confirm, and save. Sign in to Poltura when the page opens.

In an organization, an admin must first allow members to add their own connectors.

When the app sends you to Poltura, you see one page titled, for example, "Claude wants to access your stores".

  1. Sign in, if you are not signed in already.

  2. Check the mark next to the app's name. Verified means Poltura has checked who runs the app.

  3. Under Stores, tick the stores the app may reach. Grant access to all stores also includes stores you add later.

  4. Under Permissions, switch on only what you want. Each row says what it allows and is tagged Can only see, Can change, Can delete or Personal data. Deleting always says Always asks you first.

  5. Choose how long the access lasts. It is 30 days unless you pick another time.

  6. Select Allow access. If you allowed changes, Poltura first asks you to confirm it's you with your passkey, an authenticator code or your password.

Start with Can only see. You can connect again later to allow more.

The app can never do more than you can yourself. It asks you before every delete and every refund, and those wait for you in Agent requests.

Your first questions

Try one of these in a new chat with Poltura switched on:

  • "How did my store do in the last 7 days? Compare it with the week before."
  • "Find order 1042 and tell me if it is paid and shipped."
  • "Which products are low on stock?"
  • "List my products that have no description, and write one for each. Don't save anything yet."

Disconnect an app

You can remove an app's access at any time. It stops working within 30 seconds.

  1. In the Poltura admin, open Settings → AI agents.

  2. Under Connected apps and agents, open the app.

  3. Select Revoke access and confirm with Revoke.

You can also remove your own connections in Poltura ID under Account → Connected apps. Removing Poltura in Claude, ChatGPT or Perplexity hides it there, but only revoking it in Poltura ends its access.

To stop every AI app at once in a store, turn off Allow AI agents (MCP) on the same page. Klea keeps working. See AI agents and connected tools.

Which plans allow it

These are the apps' own rules, checked in October 2026. They change often, so look at the app's help pages if an option is missing.

AppPlans that can add Poltura
ClaudeFree (one custom connector), Pro, Max, Team and Enterprise. On Team and Enterprise an owner adds it first.
ChatGPTBusiness, Enterprise and Edu can look things up and make changes. Pro can only look things up. If you don't see Add custom MCP server, your plan does not offer it.
PerplexityAccounts that see Add custom under Connectors. In an organization, an admin must allow it.

If something goes wrong

  • The Poltura page does not open. Your browser may have blocked the pop-up. Allow pop-ups for the app and try again.
  • "This request has expired." Go back to the app and connect again.
  • The app says it cannot do something. You did not allow it on the Poltura page. Connect again and switch that permission on.
  • The app says access to the store is turned off. An owner turned off Allow AI agents (MCP) in Settings → AI agents, or your organization turned off third-party apps and agents.
  • Your work network blocks it. Ask your IT team to allow api.poltura.com.