--- title: "Taxes" description: "Set the tax rate each country you sell to is charged, and add exceptions for products that are taxed differently." url: "https://docs.poltura.com/en/settings/taxes/" lang: en alternates: en: "https://docs.poltura.com/en/settings/taxes/" hu: "https://docs.poltura.com/hu/settings/taxes/" --- # Taxes Set the tax rate each country you sell to is charged, and add exceptions for products that are taxed differently. - Where: Settings → Taxes The Taxes page, titled **Taxes and duties**, lists every country you sell to with its tax rate. Here you set the standard rate for each country. You can also add overrides for products, product types or delivery methods that need a different rate. The list has four columns: **Country**, **Tax-inclusive pricing**, **Overrides** and **Standard rate**. A country without a rate shows **Set rate**. Orders to that country are calculated with no tax at all. ![The Taxes and duties page listing Austria, Germany, Hungary, Romania and Slovakia with their standard rates](https://docs.poltura.com/screenshots/en/settings/taxes.webp) _Click a country to open its rate._ ## Before you start - You need the Owner, Administrator or Store manager role. - Only the countries in your markets are listed. Add a country to a market under [Markets](https://docs.poltura.com/en/settings/markets/#countries). - Poltura does not give tax advice. Check the rates you charge with your accountant. ## Set the tax rate of a country 1. Open **Settings** and choose **Taxes**. 2. Click the country's row. Its page opens with the sections **Standard rate**, **Overrides** and **Setup**. 3. Click **Set tax rate** (or **Edit tax rate** when a rate exists). ![The page of Austria with its 20% VAT standard rate, an empty Overrides section and the Setup section](https://docs.poltura.com/screenshots/en/settings/taxes-country.webp) _Next to the rate you see the published standard VAT of the country._ 4. Fill in **Rate (%)** and **Name**. When the country's published standard VAT rate is known, the rate is prefilled with it and the name with VAT. You can simply save. The name is shown on the order and the invoice beside the tax amount. 5. Check the **Code**. It identifies the rate in exports and integrations. 6. Click **Save**. The **Standard rate** section shows the rate, for example `27%`. > **Good to know** > > Type decimals with a dot, for example `8.5`. A comma is not accepted in this field. The rate is rounded to two decimals when you leave the field. A rate of `0` is a valid rate. The country then reads `0%`, not **Set rate**. ## Charge a different rate for some products An override replaces the standard rate for what it targets, for example a reduced rate for books. 1. On the country's page, in the **Overrides** section click **Add override**. 2. Fill in the name, the tax code and the rate. 3. Under the targets choose what the override applies to: products, product types or shipping options. Search in each picker and add the items. 4. Save. - An override can hold up to 20 targets in total. - When a product is targeted directly and through its product type by two overrides, the override on the product wins. - Do not target the same product with two overrides in one country. Nothing decides which of them is charged. - To change or remove an override, open it with its pencil. Removing asks you to type the override's name. The override screens belong to the developer-mode [Tax regions](https://docs.poltura.com/en/developer/tax-regions/) pages and appear in English. After saving you land on the tax region. Go back to **Settings** → **Taxes** to return to the country. ## Tax-inclusive pricing The **Tax-inclusive pricing** column and the **Setup** section show whether prices already contain tax. You cannot change it here. It is set per currency under [Currencies](https://docs.poltura.com/en/settings/markets/#currencies). ## Good to know - A change applies to tax calculated from then on. There is no scheduling. Orders already placed keep the tax they charged. - A country added with **Add market** on [Markets](https://docs.poltura.com/en/settings/markets/#add-market) gets its standard rate. A country added to an existing market with **Add countries** does not get one automatically: its market page shows it under **Before it goes live**. - One rate per country is all most stores need. Rates for parts of a country, the tax provider and deleting a rate are on the developer-mode [Tax regions](https://docs.poltura.com/en/developer/tax-regions/) pages. - Selling across the EU is handled as one rate per destination country. There is no OSS threshold or report on this page. - Invoicing apps can change how tax is applied to business customers. See [Billingo](https://docs.poltura.com/en/apps/billingo/) and [Számlázz.hu](https://docs.poltura.com/en/apps/szamlazz/). ## If something goes wrong - **"That value is too long."** The rate is above 100. If you typed a comma, the field dropped it: `27,5` became `275`. Type `27.5`. - **A country is missing from the list.** You do not sell to it yet. Add it to a market under [Markets](https://docs.poltura.com/en/settings/markets/#countries). - **"No tax is set up for some countries you sell to".** At least one country you sell to has no rate. Open each country that shows **Set rate**. - **"Too many items selected".** An override has more than 20 targets. Split it into two overrides. - **The saved code differs from what you expected.** The drawer suggests the country code followed by `_vat`. Check the **Code** field before you save. ## Related - [Markets](https://docs.poltura.com/en/settings/markets/) - [Payments](https://docs.poltura.com/en/settings/payments/) - [Tax regions](https://docs.poltura.com/en/developer/tax-regions/) - [Setup guide](https://docs.poltura.com/en/start/setup-guide/#taxes) - [Billingo](https://docs.poltura.com/en/apps/billingo/) - [Product types and tags](https://docs.poltura.com/en/products/types-and-tags/)