---
title: "Store details"
description: "Change your store's name, currencies, languages, time zone and business details, or delete the store."
url: "https://docs.poltura.com/en/settings/store/"
lang: en
alternates:
  en: "https://docs.poltura.com/en/settings/store/"
  hu: "https://docs.poltura.com/hu/settings/store/"
---

# Store details

Change your store's name, currencies, languages, time zone and business details, or delete the store.

- Where: Settings → Store details

Store details holds the basics of your store. That is its name, default currency and time zone, the business details printed on marketing emails, the currencies you price in and the languages you sell in. The page only shows these values. You change them in a drawer that opens from a button or a pencil icon.

![The Store details page with the General, Business details, Currencies and languages and Delete store sections](https://docs.poltura.com/screenshots/en/settings/store.webp)

_Click a pencil icon to change one value._

## Before you start

- You need the Owner, Administrator or Store manager role to change anything here.
- Only an Owner or Administrator can delete the store.
- The **Languages** section appears only when translations are available for your store.

## Change the name and default currency

1. Open **Settings** and choose **Store details**.
2. Click **Edit store details**, or the pencil beside **Name** or **Default currency**.
3. Type the new **Name**, or pick another **Default currency**. Only currencies the store already has are offered. **Manage currencies** takes you to the currency list.
4. Click **Save**. The drawer closes and the **General** section shows the new values.

### Add your business details

Marketing emails and email automations cannot be sent until the store has a legal business name and a postal address. Both are printed in small type at the bottom of every marketing email.

1. In the **Business details** section click **Add business details** (or **Edit business details**).
2. Fill in **Legal business name**, **Street address**, **Postal code**, **City** and **Country**. The company registration number and the VAT number are optional.
3. Click **Save**. The section now shows the business name, the address and the numbers.

To remove the details, open the drawer again, empty every field and save.

## Add or remove currencies

1. In the **Currencies** section click **Add currency**.
2. Tick one or more currencies. Use the search box and the pages to find them. Your ticks are kept while you search.
3. Tick **Tax inclusive pricing** on a row if your prices in that currency already contain tax.
4. Click **Add currency**. The new currencies appear in the table.

The switch in the **Prices** column says whether prices in that currency include tax. It applies the moment you flip it. There is no save button.

To remove a currency, click the trash icon on its row, tick **Yes, remove this currency from the store** and click **Remove**. The default currency has no trash icon. Make another currency the default first.

> **Warning**
>
> Remove every price in a currency before you remove the currency. The admin does not check whether prices or price lists still use it.

## Add or remove languages

1. In the **Languages** section click **Add language**.
2. Tick the languages you want and click **Add language**.
3. The languages appear in the table and can be translated on the [Translations](https://docs.poltura.com/en/online-store/translations/) page.

To remove a language, click the trash icon on its row, type the language's name exactly as shown and click **Remove**.

> **Warning**
>
> The removal screen warns that every translation in that language is removed. Remove a language only when you no longer need its texts.

## Change the time zone

The store's time zone decides where a day starts and ends in reports, schedules and date filters.

1. Click **Edit store details**, or the pencil beside **Time zone**.
2. Search the **Time zone** list by city, for example "Budapest" or "new york", and pick a zone.
3. Click **Save**. A question appears: **Change the store time zone?** It lists what moves and what stays.
4. Click **Change time zone**. The **General** section shows the new zone.

What the change does:

- Analytics are recalculated for the new zone. Reports may show a notice while this runs.
- Order and return numbering keep the zone saved in their own settings.
- Email automations and alert schedules switch to the new zone unless a zone was picked for them. Chat hours and promotion restrictions keep their own zone.
- Return deadlines of existing orders and emails that are already scheduled do not change.
- Scheduled banners, content, campaigns and gift card expiry dates keep their exact moment, so their local clock time shifts.

If the zone was set automatically (during setup or by an import), the drawer shows **Keep this time zone**. Tick it and save so that later imports and automatic updates cannot change it.

## Developer settings and custom data

With [developer mode](https://docs.poltura.com/en/developer/) switched on, the page gains a **Developer** section with the store's default region, sales channel and location, and a **Custom data** row.

1. Switch on developer mode, then open **Settings** → **Store details**.
2. In the **Developer** section click the edit icon on the **Custom data** row. The **Edit custom data** drawer lists every key and value with one empty row at the end.
3. Change a value, add a row, or delete a row from its menu.
4. Click **Save**.

A value of `true` or `false` is stored as a yes or no value and a number is stored as a number; everything else is text. Rows that hold lists or objects are read-only and can only be changed through the API.

## Delete the store

> **Warning**
>
> Deleting takes the store offline right away. Its storefront and its admin stop answering. Products, orders, customers, themes and settings are kept for a while (30 days by default). During that time Poltura support can restore the store. After that it is removed for good.
>
> Deleting the store does not cancel its plan, so the plan can still renew and be charged. If the store is on a paid plan, cancel the plan first under [Plan and billing](https://docs.poltura.com/en/settings/plan/#cancel), and disconnect the store's domains under [Domains](https://docs.poltura.com/en/settings/domains/).

1. Scroll to the **Delete store** section and click **Delete store**.
2. Type the store's name exactly, including capital letters.
3. Click **Delete store**. You land on your list of stores.

## Good to know

- Plan invoices and billing dates do not follow the store time zone. They stay on Budapest time.
- **Add market** can add a currency to the store for you. See [Markets](https://docs.poltura.com/en/settings/markets/#add-market).
- The number of languages is limited by your plan. See [Plan and billing](https://docs.poltura.com/en/settings/plan/).
- Whether prices include tax is set per currency under [Currencies](https://docs.poltura.com/en/settings/markets/#currencies), not here.

## If something goes wrong

- **"This store is not answering right now".** Nothing was changed. Wait a moment and try again. If it stays, sign out and sign in again.
- **"You don't have permission".** Your role can read the page but not change it. Ask an Owner or Administrator.
- **A currency cannot be removed.** It is the default currency, or the store's last one. Choose another default in **Edit store details** first.
- **Typing the name does not delete the store or remove the language.** The name must match exactly, including capital letters.

## Related

- [Store status](https://docs.poltura.com/en/settings/store-status/)
- [Markets](https://docs.poltura.com/en/settings/markets/)
- [Translations](https://docs.poltura.com/en/online-store/translations/)
- [Plan and billing](https://docs.poltura.com/en/settings/plan/)
- [Store settings and selling defaults](https://docs.poltura.com/en/settings/selling/)
- [Developer mode](https://docs.poltura.com/en/developer/)