---
title: "Payments"
description: "See your store's payment methods and the currencies each of them can charge."
url: "https://docs.poltura.com/en/settings/payments/"
lang: en
alternates:
  en: "https://docs.poltura.com/en/settings/payments/"
  hu: "https://docs.poltura.com/hu/settings/payments/"
---

# Payments

See your store's payment methods and the currencies each of them can charge.

- Where: Settings → Payments

The Payments page lists the ways customers can pay in your store. A payment method works for the whole store. Customers see it at checkout on every domain, in every currency it can charge, when they ship to a country where you offer it.

Card payments, bank transfer and other payment providers come as apps. You install and set up each app on its own page. This page shows what each one can charge.

![The Payments page with the list of payment methods, their currencies and status, and the Available for list below](https://docs.poltura.com/screenshots/en/settings/payments.webp)

_Each method shows the currencies it charges in and whether it is ready._

## Before you start

- You need the Owner, Administrator or Store manager role.
- To offer online payment, install a payment app and finish its setup. Each app has its own guide: [Stripe](https://docs.poltura.com/en/apps/stripe/), [Barion](https://docs.poltura.com/en/apps/barion/), [SimplePay](https://docs.poltura.com/en/apps/simplepay/), [PayPal](https://docs.poltura.com/en/apps/paypal/), [Klarna](https://docs.poltura.com/en/apps/klarna/), [PayU](https://docs.poltura.com/en/apps/payu/), [Revolut](https://docs.poltura.com/en/apps/revolut/), [Teya](https://docs.poltura.com/en/apps/teya/) and [Bank transfer](https://docs.poltura.com/en/apps/bank-transfer/).

## What the page shows

- **Payment methods**: every installed payment app with its name (a link to the app's page), **Charges in** (the currencies it can charge, or **Any currency**) and a status. **Ready** means customers can use it; **Setup incomplete** means the app still needs its settings; **Off** means the app is switched off.
- **Manual payment methods**: **Offline payment (pay on delivery or later)**, offered in any currency.

## Add a payment method

1. Open **Settings** and choose **Payments**.

2. Click **Add payment method**. The App Store opens on the payment apps.

   ![The App Store filtered to payment apps, each with its status and an Install button or a switch](https://docs.poltura.com/screenshots/en/settings/payments-add.webp)

   _Apps you have not installed yet show an Install button._

3. Install the app you want and complete its setup as its guide describes. See [App Store](https://docs.poltura.com/en/apps/#install).

4. Return to **Settings** → **Payments**. The app is listed under **Payment methods**.

Customers do not see a method at checkout if it cannot charge their currency. For example, SimplePay charges HUF, EUR and USD. A customer paying in PLN sees your other methods instead.

## Choose where a method is offered

Every payment method is offered in all the countries you sell to. Under **Available for** you can limit a method to some of them. Customers then see it at checkout only when they ship to one of those countries.

1. Open **Settings** and choose **Payments**.

2. Under **Available for**, find the method and click **Only these countries**.

3. Tick the countries and click **Save countries**. The method shows them as chips.

   ![A panel titled Offer Bank transfer only in these countries, with a search field and a list of countries to tick](https://docs.poltura.com/screenshots/en/settings/payments-where.webp)

   _Only the countries you sell to are listed._

4. To add more, click **Add countries**. To drop one, remove its chip. To offer the method everywhere again, click **All countries you sell to**.

Some apps work only in certain countries, and you can only choose those. For example, SimplePay works only in Hungary. Its row says **SimplePay works only in Hungary** and offers no other country. When you stop selling to a country, it is removed from every method's list.

## Offer payment on delivery or later

Offline payment is listed under **Manual payment methods**. Orders paid this way are not paid yet when they arrive. Their payment shows **Authorized**. When the money reaches you, record it with **Capture payment** on the order. See [Payments and refunds](https://docs.poltura.com/en/orders/payments/#capture). **Mark as paid** is not available on these orders.

![The Manual payment methods section with Offline payment (pay on delivery or later), offered in any currency](https://docs.poltura.com/screenshots/en/settings/payments-manual.webp)

## Good to know

- To stop offering a method, switch its app off or uninstall it in the [App Store](https://docs.poltura.com/en/apps/).
- Each currency of your store needs at least one method that can charge it. The [Currencies](https://docs.poltura.com/en/settings/markets/#currencies) page and a market's checks on [Markets](https://docs.poltura.com/en/settings/markets/#market) flag a currency that has none.
- The order in which payment methods appear at checkout cannot be changed here.

## If something goes wrong

- **A message at the top says the store cannot take payment.** No method is ready yet. Finish the setup of a payment app or switch one on.
- **"No payment method charges in …".** None of your methods can charge that currency. Add an app that does, or stop offering the currency on your domains.
- **"No payment app serves some of the countries you sell to".** In those countries checkout offers only manual payment. Offer a method there under **Available for**, or add an app that works in them.
- **A method stays "Setup incomplete".** Open the app from its name and finish its settings.

## Related

- [Markets](https://docs.poltura.com/en/settings/markets/)
- [App Store](https://docs.poltura.com/en/apps/)
- [Payments and refunds](https://docs.poltura.com/en/orders/payments/)
- [Taxes](https://docs.poltura.com/en/settings/taxes/)
- [Setup guide](https://docs.poltura.com/en/start/setup-guide/#payments)