--- title: "Add and set up a feed" description: "Add a feed for a site and a market, finish its setup, choose which products it sends and change its settings." url: "https://docs.poltura.com/en/feeds/add-a-feed/" lang: en alternates: en: "https://docs.poltura.com/en/feeds/add-a-feed/" hu: "https://docs.poltura.com/hu/feeds/add-a-feed/" --- # Add and set up a feed Add a feed for a site and a market, finish its setup, choose which products it sends and change its settings. - Where: Feeds → Add feed You add one feed per site and market. The setup walks you through a few short steps and tells you what is still missing in your store before the feed can go live. ## Before you start - The site's app must be installed. Each site has its own page with what to prepare in your account there: [Árukereső](https://docs.poltura.com/en/apps/arukereso/), [Árgép](https://docs.poltura.com/en/apps/argep/), [Olcsóbbat](https://docs.poltura.com/en/apps/olcsobbat/), [Heureka](https://docs.poltura.com/en/apps/heureka/), [Google](https://docs.poltura.com/en/apps/google/), [Facebook & Instagram](https://docs.poltura.com/en/apps/meta/), [Pepita](https://docs.poltura.com/en/apps/pepita/), [eMAG](https://docs.poltura.com/en/apps/emag/), [Allegro](https://docs.poltura.com/en/apps/allegro/). - Your store must sell to the country the feed is for. See [Markets](https://docs.poltura.com/en/settings/markets/#countries). - Your plan needs a free feed place. Paused feeds do not count, so pausing one frees a place. ## Add a feed 1. Open **Feeds** and click **Add feed**. 2. Under **Ready to set up**, find the site and click **Set up**. Sites whose app is not installed yet are listed under **More in the App Store** with **Install**. ![The Add feed window with installed feed apps under Ready to set up and more sites to install under More in the App Store](https://docs.poltura.com/screenshots/en/feeds/add-a-feed.webp) _The top line shows how many feed places your plan has left._ 3. On the **Market** step, pick the market the feed is for and click **Continue**. A market that already has a feed for this site is marked. 4. On the **Connect** step, click the connect button and sign in to your account on the site. You see this step only for sites Poltura connects to. 5. On the **Details** step, fill in the fields from your account on the site. You see this step only when the site needs something before going live. 6. On the **What we send** step, check the list. Each open item links to the place where you fix it. Then click **Create the feed**, or **Go live** for a connected feed. The button waits until every item marked **To do** is done. 7. On the **Feed address** step, copy the address, follow **Where to paste it**, and click **I have pasted it**. You see this step only for feed addresses. Choose **I will do it later** if you want to come back to it. 8. On the **Done** step, turn on any extras the app offers, then click **Go to the feed**. You now see the feed's **Overview** tab. Items on the list are **To do** (they block going live), **Worth a look** or **Optional**. Delivery cost and delivery time come from your [delivery settings](https://docs.poltura.com/en/settings/delivery/), so there is nothing to type for them in the feed. > **Good to know** > > Keep a feed address private. Anyone who has it can read your product list. If it leaks, make a new one on the feed's **Settings** tab. If you leave the setup early, the feed's card on the **Feeds** page shows **Finish setup**. ## Read the Overview tab Until the feed is live, **Overview** shows the checklist **Before it goes live**. Afterwards it shows: - the **Live** and **Not live** product counts, and how many were left out by your rules or need a fix; - **To fix**, the issues of this feed, with **All issues** leading to [Feed issues](https://docs.poltura.com/en/feeds/issues/); - the **Feed address** with **Copy**, **Last updated**, **Next download** and the list of downloads by the site; - for a connected feed, when products were last sent and whether the account is still connected. **More actions** → **Update now** rebuilds the feed at once. ## Choose which products the feed sends The **Products** tab lists every product with its status on the site. Filter with **Live**, **Not live**, **Left out by a rule**, **Needs a fix** and **Chosen by you**, or search by name. 1. Open the feed and choose the **Products** tab. 2. Click **Select** and tick the products. 3. Click **Include** or **Leave out**. 4. The products show **Included by you** or **Left out by you**. The change takes effect with the next update. Your choice wins over every rule. **Let the rules decide** undoes it. Click a product to open **Why is this product not live?**. It walks through five steps in order: **Published**, **For sale in** the market, **Your rules**, **Checks for** the site and **Sent to** the site, and shows the step that stopped the product. From there you can use **Edit rule**, **Include this product anyway** or **Leave this product out**. The feed's other two tabs have their own pages: [Feed rules](https://docs.poltura.com/en/feeds/rules/) and [Category mapping](https://docs.poltura.com/en/feeds/category-mapping/). ## Change a feed's settings The **Settings** tab holds: - **Market**: the market the prices, language and shipping come from. - The site's own settings from its app. They are described on the site's app page. - How products reach the site: **Feed address** or **Connected**, where the site offers both. Rules, categories and settings stay when you switch. - **Feed address** with **New address**. The old address stops working, so paste the new one into your account on the site. - **On your storefront**: the **Partner badges**, **Page scripts** and **Privacy notice** paragraphs the site adds to your shop while the feed is live. **Arrange badges in the customizer** opens the [Customizer](https://docs.poltura.com/en/online-store/customizer/). Click **Save settings** after a change. If someone else saved the settings while you edited them, nothing is overwritten: you choose **Merge**, **Keep mine** or **Take theirs**. ## Pause, resume or delete a feed 1. Open the feed. 2. Click **Pause** and confirm with **Pause**. The site takes your products down at its next download, and the feed no longer counts toward your plan. 3. Click **Resume** when you want the site to get your products again. > **Warning** > > **Delete this feed** on the **Settings** tab removes the feed, its settings and its own rules, and its address stops working. Store-wide rules stay and the app stays installed. This cannot be undone. A feed whose products are still on a connected site shows "Being removed" until the site has taken them down. ## If something goes wrong - **Every site shows "Upgrade to add".** Every feed place on your plan is taken. Pause a feed, or see [Plan and billing](https://docs.poltura.com/en/settings/plan/). - **A site says "Add it as a market first".** Your store does not sell in a country the site serves. Add the country to one of your [markets](https://docs.poltura.com/en/settings/markets/#countries). - **The button on "What we send" stays inactive.** An item marked **To do** is still open. Follow its link, fix it, and come back. - **The site has not downloaded your feed yet.** Check that the address is pasted in your account on the site without a typo. Opening the address in your own browser does not count as a download by the site. - **The feed address answers that the feed is gone.** The feed is paused or was deleted, or the address was replaced. Resume the feed or copy the current address from **Overview**. ## Related - [Feeds](https://docs.poltura.com/en/feeds/) - [Feed rules](https://docs.poltura.com/en/feeds/rules/) - [Category mapping](https://docs.poltura.com/en/feeds/category-mapping/) - [Feed issues](https://docs.poltura.com/en/feeds/issues/) - [App Store](https://docs.poltura.com/en/apps/) - [Markets](https://docs.poltura.com/en/settings/markets/)