---
title: "Discounts"
description: "See every discount code, automatic discount, campaign and sale price of your store in one list."
url: "https://docs.poltura.com/en/discounts/"
lang: en
alternates:
  en: "https://docs.poltura.com/en/discounts/"
  hu: "https://docs.poltura.com/hu/discounts/"
---

# Discounts

Discount codes, automatic discounts and coupon rules.

- Where: Discounts

## Articles in this area

- [Create a discount](https://docs.poltura.com/en/discounts/create-a-discount/): Create a discount code, an automatic discount, a sale price, a customer price list or a campaign.
- [Coupon restrictions](https://docs.poltura.com/en/discounts/coupon-restrictions/): Decide who can use a discount code, on which products, when, how often and together with what.
- [Promotions](https://docs.poltura.com/en/discounts/promotions/): Work with discount codes and automatic discounts in the detailed promotions list and edit their conditions.
- [Campaigns](https://docs.poltura.com/en/discounts/campaigns/): Group discounts under one time window and one budget, and follow how much of the budget is used.
- [Price lists](https://docs.poltura.com/en/discounts/price-lists/): Manage sale prices and customer-specific prices, their dates, their segments and the products they cover.

The **Discounts** page is one list for every way you lower a price: discount codes shoppers type at checkout, automatic discounts, campaigns with a budget, sale prices and customer price lists.

The pages in this section:

- [Create a discount](https://docs.poltura.com/en/discounts/create-a-discount/): the seven kinds of discount and how to set each one up.
- [Coupon restrictions](https://docs.poltura.com/en/discounts/coupon-restrictions/): who can use a code, on what, when and how often.
- [Promotions](https://docs.poltura.com/en/discounts/promotions/), [Campaigns](https://docs.poltura.com/en/discounts/campaigns/) and [Price lists](https://docs.poltura.com/en/discounts/price-lists/): the detailed lists behind the discounts, shown in the sidebar in developer mode.

![The Discounts list with three discount codes, their status, method, type and how often they were used](https://docs.poltura.com/screenshots/en/discounts.webp)

## Read the list

Each row is one discount. The columns are:

- **Title**: the code or name, with a second line that shows when the discount is valid and how often it can be used, for example **Always on** or **No limit**.
- **Status**: where the discount stands right now.
- **Method**: **Code** when the shopper has to enter it, **Automatic** when it applies by itself.
- **Type**: **Amount off products**, **Amount off order**, **Buy X get Y**, **Free shipping**, **Campaign**, **Sale pricing** or **Customer price list**.
- **Used**: how many times the discount has been used.

The status menu next to the search narrows the list: **All**, **Active**, **Draft**, **Scheduled** and **Expired**. Use **Search discounts** to find a code or a name.

## Open and change a discount

1. Open **Discounts**.
2. Choose a status, or search for the discount.
3. Select the row. A code or automatic discount opens its promotion page, a campaign opens the campaign page, and sale pricing or a customer price list opens the price list page.
4. Use **Edit** on that page to change it, or **Delete** to remove it.

On a promotion page you can also select **Edit restrictions** to decide who can use the code. See [Coupon restrictions](https://docs.poltura.com/en/discounts/coupon-restrictions/).

## Pause a discount code

1. Open the discount from the list.
2. Select **Edit**.
3. Set **Status** to **Inactive** and save. Customers can no longer use the code. Set it back to **Active** to switch it on again.

## Good to know

- A new code starts as **Draft**. Customers cannot use it until you set it to **Active**.
- The list shows the latest 50 discounts of each kind. Older ones are reachable through search in the developer mode lists.
- Codes that the store creates by itself stay out of the list: codes from loyalty rewards, product gift cards and return coupons.
- Gift cards are not discounts. They are a balance the customer pays with. See [Gift cards](https://docs.poltura.com/en/marketing/gift-cards/).
- Shoppers enter discount codes and gift cards in the same field in the cart and at checkout.
- In [developer mode](https://docs.poltura.com/en/developer/) the list gains the **Combinations** and **Kind** columns, and the sidebar shows the **Campaigns** and **Price Lists** pages.

## If something goes wrong

- **A shopper says a code does not work.** Check that its status is **Active**, that its dates have started and not ended, and that its restrictions fit the cart. The storefront tells the shopper the reason, for example that the code has reached its usage limit.
- **A discount is missing from the list.** Choose **All** in the status menu and use the search. Only the latest 50 of each kind are listed.
- **No discounts match that search.** Clear the search field.

## Related

- [Create a discount](https://docs.poltura.com/en/discounts/create-a-discount/)
- [Coupon restrictions](https://docs.poltura.com/en/discounts/coupon-restrictions/)
- [Promotions](https://docs.poltura.com/en/discounts/promotions/)
- [Campaigns](https://docs.poltura.com/en/discounts/campaigns/)
- [Price lists](https://docs.poltura.com/en/discounts/price-lists/)
- [Segments](https://docs.poltura.com/en/customers/segments/)
- [Loyalty](https://docs.poltura.com/en/marketing/loyalty/)
- [Gift cards](https://docs.poltura.com/en/marketing/gift-cards/)