--- title: "Wholesale tiers" description: "Give business buyers their own prices, net price display, minimum order and payment and shipping methods, and decide who may join." url: "https://docs.poltura.com/en/customers/wholesale-tiers/" lang: en alternates: en: "https://docs.poltura.com/en/customers/wholesale-tiers/" hu: "https://docs.poltura.com/hu/customers/wholesale-tiers/" --- # Wholesale tiers Give business buyers their own prices, net price display, minimum order and payment and shipping methods, and decide who may join. - Where: Customers → Wholesale tiers A wholesale tier turns a [segment](https://docs.poltura.com/en/customers/segments/) into a group of business buyers with their own terms. The members of a tier can see different prices, pay without VAT shown on top, have a minimum order, and use only the payment and shipping methods you allow. Companies that buy as one account sit on a tier too: see [Business accounts](https://docs.poltura.com/en/apps/b2b/). The **Wholesale tiers** page lists every tier. For each one it shows **Prices shown** (**Gross, VAT included**, **Net + VAT** or **Net only**), **Joining** (**You approve** or **Automatic**), the number of **Members** and how many are **Waiting for approval**. The page is empty until you make your first tier. ![The Wholesale tiers page with Applications waiting at the top and the list of tiers below](https://docs.poltura.com/screenshots/en/customers/wholesale-tiers.webp) _Applications waiting shows who asked to join and still needs your answer._ ## Make a segment a tier 1. Open **Customers**, choose **Segments** and open the segment. 2. In the **Wholesale tier** block, select **Make this a wholesale tier**. 3. Set the terms in **Wholesale terms** (below) and save. The segment keeps all its members. Select **Edit terms** to change the terms later. ## Terms - **Minimum order in** a currency: an order below it cannot be placed. It is counted on the products after discounts and before shipping, the way the tier shows prices: including VAT for a gross tier, without VAT for a net tier. The cart tells the buyer how much is missing. A company can have its own minimum that replaces the tier's: see [Business accounts](https://docs.poltura.com/en/apps/b2b/#payment-terms). - **Approve members manually**: new members wait until you approve them. - **Buyers can apply**: shoppers can ask to join at registration or from their account. Without this, you add members yourself. - **Application questions**: what an applicant must answer. Each question has a **Question** text, an **Answer type** (**Short answer**, **Long answer**, **Number** or **Website address**) and a **Required** switch. - **Only some payment methods** and **Only some shipping methods**: limit what members can choose at checkout. Leave them off to allow everything. - **Quantity breaks apply**: lower prices from a quantity, set with the tier prices. ## Applications Applications from shoppers who want to join appear under **Applications waiting** on the page, with the customer, the date and their answers. 1. Open an application. 2. Select **Approve** to move the customer into this tier, or **Reject**. When you reject, write the **Reason**: the customer sees it. Approving moves the customer out of any other wholesale tier, because a customer belongs to one tier. The customer gets an email with your decision. A decided application cannot be decided again. ## Tier prices Under **Tier prices** you choose how the members' prices are set under **Pricing**: - **Percent off the base price**: one **Percent off** for the whole catalog. Select **Apply to all products now** to recalculate, and the page shows when it was **Last applied**. You can add quantity breaks, such as 10% off from 50 pieces. - **Fixed prices per product**: you set a price for each product. Select **Edit tier prices** to open the list. Switching from fixed prices to a percentage replaces the fixed prices, and you confirm first. ## Turn a tier off Select **Turn off wholesale tier** on the segment and confirm. The segment stays a segment with all its members, and its terms stop applying at checkout. Fixed tier prices are paused and come back if you make it a tier again. Prices that came from a percentage are removed. ## Quantity rules Quantity rules limit how many pieces of a product version a shopper can order. They are set per product version, not per tier, and they apply to every buyer. Open the version of a product, find **Quantity rules** and select **Edit quantity rules**: - **Minimum**: the smallest quantity. - **Maximum**: the largest quantity. With a step, it has to be one of the allowed quantities. - **Sold in multiples of**: the step. It counts from the minimum, so a minimum of 6 with steps of 6 allows 6, 12 and 18. Without a minimum it counts from zero. A line under the fields spells out what shoppers can buy. **Apply to all versions** sets the same rule on every version of the product. The rule is checked on the total of a version across all cart lines. A cart that breaks a rule is refused with a message. Quick order changes a quantity to one that fits and says so. ## Products for some tiers only On a product, the **Who can see and buy** card decides who sees it and who can buy it. **Who sees it** is **Everyone**, **Only selected wholesale tiers** or **Only people with the link**. A product shown to selected tiers is hidden from everyone else, and never reaches feeds, the sitemap or link previews. **Only people with the link** hides it from store lists, search and the sitemap, but the link still works. **Who can buy it** is **Everyone who sees it** or **Only selected wholesale tiers**. The card comes with wholesale in your plan. ## Who sees prices Whether visitors see prices at all, or only buyers in an approved tier, is set on the [Customer accounts](https://docs.poltura.com/en/customers/accounts-and-sign-in/#access) page. ## Related - [Segments](https://docs.poltura.com/en/customers/segments/) - [Create a product](https://docs.poltura.com/en/products/create-a-product/) - [Customer accounts and sign-in](https://docs.poltura.com/en/customers/accounts-and-sign-in/) - [Business accounts](https://docs.poltura.com/en/apps/b2b/) - [Price lists](https://docs.poltura.com/en/discounts/price-lists/) - [Customers](https://docs.poltura.com/en/customers/)