---
title: "Viva"
description: "Accept payments through Viva Smart Checkout."
url: "https://docs.poltura.com/en/apps/viva/"
lang: en
alternates:
  en: "https://docs.poltura.com/en/apps/viva/"
  hu: "https://docs.poltura.com/hu/apps/viva/"
---

# Viva

Accept payments through Viva Smart Checkout.

- Where: App Store → Viva
- Status: Beta

Accept payments through Viva Smart Checkout.

## Before you start

You need the provider account and access required for this connection. Availability depends on the provider contract and market.

## Set up

Open the App Store, install **Viva**, and open its settings. Enter the account details requested by the app. Complete the provider's setup and test the connection with representative data before enabling live use.

## Settings

Keep the account details for the selected environment together. Save secret values only in the app's credential fields.

## Scope and limits

Smart Checkout with verified payment results and refunds. Complete the required merchant return and notification setup before your first test.

## Troubleshooting

Check that the app is enabled, its required settings are complete and the provider account has the required access. When a submitted operation has an uncertain result, check the provider account before repeating it. When a refund's result is uncertain, the app holds further refunds of that payment so the money is never returned twice: check the refund in your Viva account and make any further refunds of that payment there.