--- title: "Pepita" description: "Sell on the Pepita marketplace in eight countries with a product feed and a stock and price feed, and receive Pepita orders in your store." url: "https://docs.poltura.com/en/apps/pepita/" lang: en alternates: en: "https://docs.poltura.com/en/apps/pepita/" hu: "https://docs.poltura.com/hu/apps/pepita/" --- # Pepita Sell on the Pepita marketplace in eight countries with a product feed and a stock and price feed, and receive Pepita orders in your store. - Where: App Store → Pepita - Plans: Plus, Pro The Pepita app lists your products on the **Pepita** marketplace. Shoppers buy there, on Pepita itself. Pepita runs in Hungary, Romania, Slovakia, Germany, Austria, Poland, Bulgaria and Croatia. Each country is a feed of its own, with prices in that country's currency. The app needs "Marketplaces with orders" on your plan, which Plus and Pro include. See [Plan and billing](https://docs.poltura.com/en/settings/plan/). The app has no page of its own. You set it up in [Feeds](https://docs.poltura.com/en/feeds/). ## Before you start - A seller account on Pepita, with your delivery fees set up in it. The feed sends no delivery cost: Pepita uses the fees in your Pepita account. - Each Pepita country you want to sell in, added to one of your [markets](https://docs.poltura.com/en/settings/markets/#countries). - A handling time for your store, so Pepita knows how many working days you need before you ship. - Decide where you handle Pepita orders: in Poltura or in your Pepita admin. ## Set up Pepita 1. Open the **App Store**, find **Pepita** and select **Install**. See [App Store](https://docs.poltura.com/en/apps/#install). ![The Pepita page in the App Store with the Install button, its eight countries and a feed in Feeds as what it adds](https://docs.poltura.com/screenshots/en/apps/pepita.webp) _Pepita in the App Store, before you install it._ 2. Open **Feeds**, select **Add feed** and choose Pepita under **Ready to set up**. 3. On **Market**, choose the market of the Pepita country. 4. On **What we send**, go through the checklist: handling time, barcodes, delivery cost and orders. Then select **Create the feed**. 5. On **Feed address**, copy both addresses: the product feed and the **Stock and price feed**. 6. Email both addresses to **** and name the country they are for, for example "Hungary (HUF)". Pepita does the technical setup itself. 7. Back in Poltura, select **I have pasted it**. Repeat this for every Pepita country: each one reads its own feed. The general steps of a feed are in [Add and set up a feed](https://docs.poltura.com/en/feeds/add-a-feed/#setup). Pepita is a marketplace, so the price and stock you send may differ from your shop. You set this with [Feed rules](https://docs.poltura.com/en/feeds/rules/). ## Settings The feed's **Settings** tab has one section from the app, **Orders**. - **Receive Pepita orders in Poltura**: Pepita sends each new order to your orders address and it becomes a normal order in **Orders**. Turned off, Poltura refuses the orders Pepita sends and you handle them in your Pepita admin. - **Orders address**: copy it and email it to your Pepita contact or to ****, and ask Pepita to forward your orders to it. - **Pepita delivery methods**: pair your shipping methods with Pepita's: **Pepita default delivery**, **GLS courier**, **GLS parcel locker**, **GLS XXL courier** and **MPL courier**. A Pepita order arrives with the method you paired. - **Pepita payment methods**: pair your payment methods with **Cash on delivery**, **Bank transfer** and **Credit card**. > **Warning** > > Turning **Receive Pepita orders in Poltura** on or off lists your products on Pepita again. With orders on, every variant goes to Pepita as a product of its own. With orders off, a product goes as one product with its variants. Ask your Pepita contact to keep the old listings until the new ones are live. Pepita takes no order statuses back. Close every order in your Pepita admin too. How a marketplace order looks in your store is described in [Marketplace orders](https://docs.poltura.com/en/feeds/marketplace-orders/). ### What shoppers see on your storefront Nothing. The Pepita app adds no badge, script or text to your shop. ## If something goes wrong - **Pepita has not downloaded the feed yet.** The addresses only reach Pepita by email. Check that you sent both and named the country. The feed's **Overview** tab lists every download. - **Orders are not coming in.** Check that **Receive Pepita orders in Poltura** is on, that Pepita has the **Orders address**, and that your plan includes "Marketplaces with orders". An order that could not be added is listed on the feed's **Overview** with its reason. - **Pre-order or backorder.** Pepita only knows in stock or not, so the product shows as out of stock until it is back. Set the expected date on the product: Pepita gets it as the restock date. - **More than three options.** Pepita tells variants apart by at most three properties, so the third and later options go to Pepita joined into one. Use at most three options to keep them apart. - **Photos or videos in the description.** Pepita shows the description as text only. Add size charts and other pictures to the product photos instead. Other problems are covered in [Feed issues](https://docs.poltura.com/en/feeds/issues/). ## Related - [Add and set up a feed](https://docs.poltura.com/en/feeds/add-a-feed/) - [Feed rules](https://docs.poltura.com/en/feeds/rules/) - [Marketplace orders](https://docs.poltura.com/en/feeds/marketplace-orders/) - [Translate for a feed](https://docs.poltura.com/en/online-store/translations/#feed) - [eMAG](https://docs.poltura.com/en/apps/emag/) - [Allegro](https://docs.poltura.com/en/apps/allegro/) - [App Store](https://docs.poltura.com/en/apps/)