--- title: "Express One" description: "Ship with Express One to Hungarian home addresses and Exopoint parcel points, print labels from the order page and hand over a daily closed list." url: "https://docs.poltura.com/en/apps/express-one/" lang: en alternates: en: "https://docs.poltura.com/en/apps/express-one/" hu: "https://docs.poltura.com/hu/apps/express-one/" --- # Express One Ship with Express One to Hungarian home addresses and Exopoint parcel points, print labels from the order page and hand over a daily closed list. - Where: App Store → Express One - Plans: Plus, Pro - Status: Beta The Express One app connects your store to Express One Hungary through webCAS. Shoppers choose Express One home delivery or an Exopoint parcel point (ExoBox, AlzaBox, OMV and Packeta points) on Express One's own map at checkout. The label is created when you fulfill the order. The day's labels are closed for the courier at a time you set. The order page follows each parcel. The app needs "Courier apps" on your plan. Plus and Pro include it. See [Plan and billing](https://docs.poltura.com/en/settings/plan/). > **Warning** > > Express One is in Beta. Express One publishes no API documentation, so the app follows the interface its existing webshop integrations use, and creating labels has not been confirmed with a live Express One contract yet. Test it with your own account before you rely on it. ## Before you start - You need a contract with Express One Hungary and a webCAS login (`webcas.expressone.hu`): a company ID, a user name and a password. - Parcel point delivery is for contracted customers only. Ask Express One to switch it on for your account. ## Set up Express One 1. Open **Apps → App Store**, open **Express One** and select **Install**. Installing works the same for every app, see [App Store](https://docs.poltura.com/en/apps/#install). 2. In the **Settings** section, fill in the fields described under [Settings](https://docs.poltura.com/en/apps/express-one/#settings). 3. Select **Save** in the save bar. 4. Select **Check the credentials**. The message **The credentials work.** confirms that Express One accepted the webCAS login. 5. Select **Turn on**. The status of the app changes to **Active**. 6. Open **Settings → Delivery** and go to the shipping settings of the location you ship from. Select **Connect a courier** and connect Express One to the location. 7. In your Hungarian shipping zone, select **Add rate**. 8. Type the **Rate name** the shopper sees at checkout, choose Express One under **Courier**, enter your price and save. Checkout now offers the rate. A rate added this way is a home delivery rate. To offer parcel points as well, turn on [developer mode](https://docs.poltura.com/en/developer/), add a shipping option for the same zone and choose the entry ending in "Express One parcel point (Exopoint)" under **Provider and delivery**. See [Locations and shipping](https://docs.poltura.com/en/developer/locations-and-shipping/#shipping-options). The prices are the ones you set. The app does not ask Express One for live rates. ## Settings - **Company ID**, **User name** and **Password** (required): your webCAS login. The password is stored encrypted. - **Default parcel weight (kg)**: the parcel weight is the sum of the product weights, rounded up to whole kilograms. This value is sent when a product has no weight. The default is 1. - **SMS notice to the customer**: Express One also texts the customer. It is a paid extra service. - **Value insurance**: insures the parcel for the order total. The base price covers up to 100,000 HUF net already. - **Daily close time**: `HH:mm`, Hungarian time, 16:00 by default. See [Daily close](https://docs.poltura.com/en/apps/express-one/#daily-close). ## What shoppers see at checkout For home delivery the shopper just picks the rate. Express One delivers to Hungarian addresses only. For a parcel point rate they select **Select a parcel point** and choose a point or a parcel locker on the Express One map. ## Daily close Express One collects parcels only from a closed list. On Hungarian working days the app closes the day's labels within half an hour of the **Daily close time**, once per day. Labels made after the close, on a weekend or on a public holiday are dated to the next working day and go on that day's list. The order page then shows a **Handover list** link: print it and give it to the courier with the parcels. A closed parcel can no longer be deleted from your store. If Express One refuses the close or cannot be reached, the app tries again within the half hour. If the close still has not gone through, or Express One did not answer it, the parcels count as closed and a notice in the admin bell tells you what to check and do in webCAS. ## Day to day - Open the order and select **Fulfill items**. Creating the fulfillment creates the Express One label and stores it. See [Fulfill and ship](https://docs.poltura.com/en/orders/fulfilment/#create). - If the order was placed with pay on delivery, the amount still owed is sent as cash on delivery, rounded to 5 forints. Express One collects cash on delivery in HUF only, up to 1,000,000 HUF. - Parcel points take parcels up to 20 kg. A heavier parcel is refused before the label is made. - The order page has an **Express One parcels** panel with **Label**, **Handover list** and **Track**. A delayed delivery and a parcel on its way back are marked there, and the fulfillment is marked delivered when Express One reports it. See [Parcels](https://docs.poltura.com/en/orders/fulfilment/#parcels). - Canceling the fulfillment before the daily close deletes the label at Express One. - Return labels are not created by the app. Create a return in webCAS. ## If something goes wrong - **The credential check says Express One rejected the login.** Check the company ID, the user name and the password you use on `webcas.expressone.hu`. - **"Express One delivers to Hungarian addresses only".** The shopper chooses another delivery method for an address abroad. - **"Express One parcel points take parcels up to 20 kg".** Use home delivery or split the order. - **"Express One collects cash on delivery in HUF only".** The order is in another currency; take payment another way. - **"The parcel is on a closed handover list already".** Ask Express One customer service to stop the parcel. ## Related - [App Store](https://docs.poltura.com/en/apps/) - [Delivery](https://docs.poltura.com/en/settings/delivery/) - [Fulfill and ship](https://docs.poltura.com/en/orders/fulfilment/) - [Packeta](https://docs.poltura.com/en/apps/packeta/) - [GLS](https://docs.poltura.com/en/apps/gls/)